The Apache OFBiz Accelerator for Order Management serves as a building block for comprehensive order fulfillment solutions. It can provide real-time inventory visibility across multiple storage locations and help in optimizing order fulfillment. It helps to streamline inventory management in both stores and warehouses and helps to automate order allocation.

Key Features

• Enterprise Inventory Visibility: Get a single view of inventory availability across multiple locations like stores and warehouses by integrating with POS, WMS and ERP systems.
  
  
• Distributed Order Management: Manage the entire order lifecycle, from capturing orders on eCommerce platforms to fulfilling them from stores or warehouses. Handle complex scenarios, including pre-orders, backorders, recurring orders, partial shipments, drop shipments, digital or service items, and order splitting.
  
  
• Fulfill Online Orders from Store: Transform stores into fulfillment centers by leveraging in-store inventory. Pick, pack, and ship online orders using in-store inventory to reduce delivery time and optimize stock utilisation.
  
  
• In-Store Inventory Management: Get inventory accuracy at stores by managing in-store inventory operations, including receiving, stock transfers, and cycle counting.
  
  
• Customer Service: Get a unified view of orders across all channels, look-up specific orders using multiple parameters, and modify or cancel them as needed.
  
  
• Reverse Logistics: Accept returns and supports omnichannel return scenarios like Buy Online Return Online (BORO), Buy In-Store Return Online (BISRO), Endless Aisle Return Online (EARO), Buy Online Return In-Store (BORIS), Buy In-Store Return In-Store (BISRIS), and Endless Aisle Return In-Store (EARIS).
  
  
  

In today's fast-paced business environment, efficient order management is key to customer satisfaction and operational success. HotWax Systems' Apache OFBiz Order Management System seamlessly integrates with your existing processes, providing real-time visibility and control. By streamlining operations, minimising errors, and enhancing customer experiences, businesses can drive efficiency and stay ahead in a competitive market.