The Apache OFBiz Accelerator for Order Management gives real-time inventory visibility across multiple storage locations and helps in optimising order fulfillment. The system also helps in managing inventory in stores and warehouses; and automates order allocation for efficient fulfillment.
Key Features
- Enterprise Inventory Visibility: Get a single view of inventory availability across multiple locations like stores and warehouses by integrating with POS, WMS and ERP systems.
- Distributed Order Management: Manage the entire order lifecycle, from capturing orders on eCommerce platforms to fulfilling them from stores or warehouses. Handle complex scenarios, including pre-orders, backorders, recurring orders, partial shipments, drop shipments, digital or service items, and order splitting.
- Fulfill Online Orders from Store: Transform stores into fulfillment centers by leveraging in-store inventory. Pick, pack, and ship online orders using in-store inventory to reduce delivery time and optimise stock utilisation.
- In-Store Inventory Management: Get inventory accuracy at stores by managing in-store inventory operations, including receiving, stock transfers, and cycle counting.
- Customer Service: Get a unified view of orders across all channels, look-up specific orders using multiple parameters, and modify or cancel them as needed.
- Reverse Logistics: Accept returns and supports omnichannel return scenarios like Buy Online Return Online (BORO), Buy In-Store Return Online (BISRO), Endless Aisle Return Online (EARO), Buy Online Return In-Store (BORIS), Buy In-Store Return In-Store (BISRIS), and Endless Aisle Return In-Store (EARIS).
In today's fast-paced business environment, efficient order management is key to customer satisfaction and operational success. HotWax Systems' Apache OFBiz Order Management System seamlessly integrates with your existing processes, providing real-time visibility and control. By streamlining operations, minimising errors, and enhancing customer experiences, businesses can drive efficiency and stay ahead in a competitive market.